FAQs
Frequently Asked Questions
Automotive Service Equipment and Facilities FAQs
Discover why Doehrman is the leading automotive service equipment dealer in the Southwestern United States and get the answers you need for your automotive equipment and facility needs.
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FAQs About Doehrman
Doehrman designs, builds, installs, and maintains service and parts departments for auto dealerships, heavy-duty truck and transit facilities, and residential garages. With a team of over 50 professionals and 80,000 square feet of office and warehouse space, Doehrman is equipped to deliver exceptional service to our customers.
With over 40 years of experience, Doehrman is a trusted leader in automotive service equipment across the southwestern United States. Customers choose us for our proven expertise, responsive service, and ability to deliver complete, turnkey solutions that minimize downtime and maximize operational efficiency.
Founded in 1978 by Gary Doehrman and his father, Doehrman began in a family automotive equipment warehouse and quickly became known for innovation in shop design and equipment solutions. Today, Doehrman is the leading automotive service equipment dealer in the southwestern United States, and a one-stop shop for building and maintaining automotive service centers. Our work has helped shape modern shop design standards nationwide. In 2021, Doehrman was acquired by Western Pump, allowing us to expand our services into Southern California.
Doehrman’s mission is to exceed our customers’ expectations. We care deeply about our partners’ success and share their sense of urgency. We build long-term relationships with our customers because they know they can count on us. The foundation of these long-term relationships is built on three principles:
- Experience and Expertise. Doehrman has been the leading automotive service equipment dealer in the southwestern United States for over 40 years.
- Unsurpassed Quality and Superior Customer Service. We stand behind every piece of equipment we sell and install.
- Provide a Turnkey, One-stop Solution. We provide a full spectrum of automotive equipment services.
Doehrman Has Five Core Values:
- Be Passionate. Care about our work and take pride in what we do. Nurture each other and those we serve. Promote and implement creative and innovative ideas and solutions. Be proud of our heritage and passionate about future possibilities. Value, promote, and fiercely protect our reputation.
- Earn Trust With Action. Do what we say we will do, ALWAYS! Accept responsibility for our actions, accountability for our results, and ownership of our mistakes. Always do the right thing. Treat others the way we want to be treated. Eliminate surprises through consistent and positive communication.
- Deliver Exceptional Value. Do more with less. Be solution oriented. Focus on delivering outstanding results. Be relentless and driven to execute the highest standards in everything we do. Don’t just satisfy – aim to delight!
- Create Shared Success. We are team: recognize that great things happen when a team comes together with a unified goal. Reward ambition and create an environment where self-starters thrive. Build great relationships with all parties who contribute to our purpose. Exchange knowledge and experience to foster individual and company growth.
- Be Humble. View every challenge as an opportunity to grow. Welcome feedback and seek constant learning and improvement. Acknowledge the role of others in our success. Be transparent – share information, share insights, share mistakes, share victories.
Doehrman has licenses across multiple states, holding general engineering, building, electrical, service, and hazardous materials licenses to support a wide range of automotive and heavy-duty facility projects.
- Arizona (#ROC333393, #ROC333348 & #ROC200394 ) Licenses
- B-1 General Commercial Contractor
- CR-11 Electrical
- CR-5 As Restricted by Registrar
- California (#673853) Licenses
- General Engineering (Class A)
- General Building (Class B)
- C-10 Electrical
- C-61/ D-40 Service Maintenance and Installation
- Hazardous Material Waste Removal (HAZ)
- Nevada (#0057569) Licenses
- General Building (Class B)
- 4-Service Stations
- Idaho (#RCE-52704) Licenses
- General Building (Class B)
- Montana (#258330) Licenses
- General Building (Class B)
FAQs – Customer Value
Doehrman supports automotive service equipment needs for a wide range of customers, including dealerships, tire, and auto repair shops, fleet and governmental maintenance facilities, and residential garages. With deep industry expertise and long-standing relationships—some spanning more than 30 years—we’re equipped to meet the unique requirements of each customer type.
Doehrman’s approach is built on delivering reliable, efficient, and safe service every time. We focus on:
- Fast Response. Addressing customer needs quickly and efficiently.
- First-Time Fix. Solving problems right the first time to minimize downtime.
- The Right People and Right Equipment. Assigning skilled personnel with the proper tools for every job.
- Excellent Problem Solving. Tackling challenges with expertise, creativity, and precision.
- Safety First. Ensuring a safe environment for our employees, customers, and job sites.
This approach allows us to provide consistent, high-quality service while exceeding customer expectations.
FAQs – Design & Installation
Doehrman provides turnkey solutions for automotive service facilities of any size. Our services include professional CAD and facility design, coordination with architects and engineers, and obtaining all necessary building permits. During construction and installation, we manage every aspect of the facility build, including site preparation, equipment layout, structural and electrical installations, plumbing, lift and system installation, and final commissioning. Fully insured and bonded, our team maintains a strong focus on safety while delivering expert service from start to finish.
To learn more about Doehrman’s Design and Installation services, click here.
Yes, we offer professional CAD and design services and work closely with customers’ architects and engineers to secure building permits.
Doehrman is fully insured, bonded, and proud of our excellent safety record, which is a top consideration for our customers when choosing a contractor.
FAQs – Service & Maintenance
We offer a full range of services, including preventive maintenance, emergency repairs, annual inspections, and warranty service for the equipment we sell and install.
To learn more about Doehrman’s Repair and Maintenance Services, click here.
Yes, we provide professional preventive maintenance programs and service contracts for lifts, compressors, and other equipment.
Absolutely. We maintain a fleet of over 30 service vehicles and act as the warranty service center for most of our equipment providers.
Yes, our technicians and installers are factory-trained, highly experienced, and work closely with equipment vendors to ensure safe and proper maintenance.
Yes, we perform annual inspections, including Automotive Lift Institute (ALI) inspections on most vehicle lift equipment.
We stand behind every piece of equipment we sell and install, providing expert installation, ongoing maintenance, and support to keep your equipment operating safely and efficiently.
FAQs – Home Garage Division
DCI Garage Outfitters is the residential/home garage division of Doehrman. We bring decades of experience designing and building commercial automotive service facilities to create high-quality, specialized solutions for residential garages.
DCI serves residential customers and car enthusiasts who want professional-grade equipment and thoughtful design in their home garage. We make it easy to create a functional, well-equipped, and personalized workspace.
With over forty years of garage equipment sales, service, and installation experience, DCI is a premier home garage specialist in the Southwest. Our team applies the same expertise and attention to detail that has made Doehrman a leader in commercial automotive service facilities.
DCI provides a one-stop, turnkey solution that includes equipment sales, professional design, contracting, and installation for home garage projects of any size. Our approach reflects the same standards used in commercial facility projects.
DCI offers comprehensive home garage solutions, including lifts, ramps, shop equipment, and storage systems. We make professional-grade equipment accessible for residential garages.
Some of the brands and products DCI distributes and installs include Direct Lift, Race Ramps, Rousseau, InterVac, Portacool, GoJaks, SwissTrax, Fender Gripper, Lumenyte, and Auto Neon.
DCI offers a broad range of services, including preventative maintenance programs, emergency service, annual inspections, and warranty support.
DCI maintains a fleet of more than 30 installation and service vehicles and is the warranty service center for most of our equipment providers.
FAQs – Careers
We are always looking for talented and motivated individuals to join our team. Doehrman specializes in designing, constructing, installing, and maintaining automotive dealership service and parts departments, as well as heavy-duty truck and transit vehicle maintenance facilities. In addition to commercial projects, we also provide solutions for the residential garage market.
What kind of career are you seeking?
- Are you looking for career growth and development in a fast-paced, dynamic work environment?
- Are you looking for new and interesting challenges?
- Do you enjoy working with people who are committed to teamwork and supporting each other?
- Are you passionate about exceeding customer expectations?
If this sounds like the career path you’re looking for, Doehrman may be the right fit for you. Click here to learn more about Doehrman careers.
Doehrman’s culture guides how we work together and serve our customers. As part of the Western Pump family of companies, we value teamwork, integrity, accountability, and long-term relationships. Our employees and customers are considered part of an extended family.
Our five core values describe all the employees at Doehrman:
- Be Passionate – Take pride in your work, support others, and protect our reputation.
- Earn Trust With Action – Do what you say, take ownership, and communicate clearly.
- Deliver Exceptional Value – Be solution-oriented and committed to high standards.
- Create Shared Success – Work as one team toward a common goal.
- Be Humble – Embrace growth, welcome feedback, and recognize others’ contributions.
Our Mission
- Our mission is to exceed our customers’ expectations. We care deeply about our partners’ success and share their sense of urgency. By delivering dependable service and standing behind our work, we build long-term relationships our customers can count on.
At the heart of Doehrman is our people. Our sales team is among the most knowledgeable in the industry, which is why more than 50 leading automotive equipment manufacturers have chosen Doehrman as their principal supplier in the Southwest. Our OEM-trained service technicians and installers bring extensive combined experience and work closely with equipment vendors to ensure safe, proper installation and maintenance.
Just as important, our employees are loyal and dedicated to both Doehrman and our customers. Many of our key managers have been with the company for over 15 years, and our average employee tenure is 10 years — a reflection of the long-term commitment and strong relationships that define our culture.
We offer a competitive and comprehensive benefits plan, which includes medical, dental, life insurance, a 401K profit sharing plan with employer match, paid vacation, and paid holidays. We are committed to the development of all our employees. As such, we invest in ongoing training and development programs for all our team members.
We look for collaborative, professional, and customer-focused individuals who are strong communicators and results-oriented. At Doehrman, we also value team members who are passionate about their work, eager to support their colleagues, and dedicated to exceeding customer expectations. People who embrace challenges, contribute to a positive team culture, and align with our core values thrive in our extended Doehrman family.
Worker safety at Doehrman is a top priority. It is one of the greatest ways we can protect our employees and their families. Doehrman is committed to maintaining a safe working environment for all team members and anyone at or near our job sites. Everyone shares the responsibility of keeping our workplace safe by following established safety rules and best practices. Our staff receives regular training in essential safety procedures, including:
- OSHA Safety Training
- Lock Out / Tag Out Procedures
- Site Safety
- Confined Space Entry Procedures
- PEI Safety
- Vehicle Safety